Privacy policy

In order to process your booking and to ensure that your holiday arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs, etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information onto our Booking Agents, Hoseasons Holidays Ltd. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

We will not however, pass any information onto any person not responsible for part of your holiday arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers and our Booking Agent, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.) Our Booking Agent or Supplier’s use of your information is subject to their policy and is their responsibility

Your data controller is Topcraft Cruisers Ltd.

You are entitled to a copy of your information held by us. If you would like to see this please contact us.

Marketing

We will hold your information, where collected by us, and may use it to provide you with holiday or special offer information. If you do not wish to receive such approaches in the future, please write to us. We will not pass your information on to any third parties for marketing use without your permission.